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The Geographic Approach to Water Utility Customer Self Service

  Hopefully you’ve had a chance to try out the first version of “Water Utilities Citizen Service Template” in the template gallery.  We’re about to release a new update to the template that includes...

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Template Updates Part 2

We just posted two more updated templates, The Water Utilities Operations Dashboard and the Water Utilities Customer Interaction(formerly Citizen Service) template. You may have noticed we changed the...

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Using Maps to Communicate with Water Utility Customers

In late March I was at AWWA’s combined Customer Service & Information Management & Technology (CS/IMTech) Conference in Portland, Oregon.  Since this is a combined water utility technology...

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How GIS Supports the Core Business Patterns of a Water Utility

No doubt, if you’ve seen Esri present on water, wastewater or stormwater utility GIS over the past year you’ve probably heard us talk about how GIS fits into the “business patterns” of a water...

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Supercharge Your PowerPoint Presentations

Using Esri Maps for Office, you can make interactive, dynamic maps that add geographic content to your PowerPoint presentations. Many of you may have heard of Esri Maps for Office. It lets you do...

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